Over the last year, I have taught UX Management course to 50 UX Managers and have found that during those times the course is less important than the contacts and conversations they had during and after the tutorial.

As part of the IAI, we have been offering a free service of online peer mentoring, but it has fallen flat for two reasons – firstly the times are not always suitable for everyone and secondly there needs to be a great degree of trust amongst the participants. The most successful listen and learn sessions were when I coached people that I knew closely – the degree of trust was very strong and we were able to find solutions for their problems.

I would therefore like to propose a two-hour peer coaching working session where I could demonstrate the coaching method with a group of managers. They would then organise themselves into small groups (about 4 or 5) and take the rest of the session to start coaching each other. Ideally once the working session was finished the groups would continue the conversations online or in person once a month.