Week in review

Some weeks are bigger than others. This week was a big, eventful one with lots of stress, and lots of ego. I: Appeared in Computerworld NZ (and wa...

Workshops galore (with discount codes)

I’m doing an awful lot of talking in the next three months - workshops and conference talks. So in case you are thikning about doing some IA ...

Oz-IA: Get your proposal in

Oz-IA, one of my favourite Australian conferences, has announced a call for proposals. And they’ve made it super-easy - it is a call for expr...

Ramsay/cluetrain mashup

I don’t know if this is such a good idea, but I’ve been watching Gordon Ramsay’s kitchen nightmares, re-reading the Cluetrain Man...

Ramsay/cluetrain mashup

I don’t know if this is such a good idea, but I’ve been watching Gordon Ramsay’s kitchen nightmares, re-reading the Cluetrain Man...

How many items in a navigation bar

Someone asked me recently how many items were ‘too many’ to have in a navigation bar on a website. Of course, there is no definitive an...

How many items in a navigation bar

Someone asked me recently how many items were ‘too many’ to have in a navigation bar on a website. Of course, there is no definitive an...

Web directions UX: Getting content right

Here’s my presentation from Web Directions User Experience, titled ‘Getting content right’. | View | Upload your o...

Web directions UX: Getting content right

Here’s my presentation from Web Directions User Experience, titled ‘Getting content right’. | View | Upload your o...

IA & collaborative design - workshop

Yet another workshop announcement… On 7&8 August, I will be teaching a 2-day master class on information architecture and collaborative d...

IA & collaborative design - workshop

Yet another workshop announcement… On 7&8 August, I will be teaching a 2-day master class on information architecture and collaborative d...

Reducing the learning curve

In my last post, one of the things I most criticised Peugeot for was providing navigation based on a series of numbers, and making me decipher the ...

Reducing the learning curve

In my last post, one of the things I most criticised Peugeot for was providing navigation based on a series of numbers, and making me decipher the ...

Peugeot’s website made me want to buy …

… any car other than a Peugeot. The back story … I’ve recently started to think about buying a new car. I don’t mind my current o...

Peugeot’s website made me want to buy …

… any car other than a Peugeot. The back story … I’ve recently started to think about buying a new car. I don’t mind my current o...

Changing my name online - easy or impossible

As I mentioned recently, I am changing my name back to Donna Spencer. Last time I changed my name was pre-internet and it wasn’t terribly har...

Changing my name online - easy or impossible

As I mentioned recently, I am changing my name back to Donna Spencer. Last time I changed my name was pre-internet and it wasn’t terribly har...

User Interface 13 Conference - I’m speaking

Today’s big, exciting announcement is … I’ll be speaking at this year’s User Interface 13 Conference, in Cambridge, Massachusetts...

User Interface 13 Conference - I’m speaking

Today’s big, exciting announcement is … I’ll be speaking at this year’s User Interface 13 Conference, in Cambridge, Massachusetts...

Announcement - I’m changing my name to Donna Spencer

This is just a little post to let you all know I’m changing my name. I’m returning to my maiden name, which was Spencer. So if you all ...

Announcement - I’m changing my name to Donna Spencer

This is just a little post to let you all know I’m changing my name. I’m returning to my maiden name, which was Spencer. So if you all ...

New IA Summit speakers

I had an IA Summit epiphany today… When I looked at the program this year, I was a bit disappointed that some of my favourite and noisiest IA...

New IA Summit speakers

I had an IA Summit epiphany today… When I looked at the program this year, I was a bit disappointed that some of my favourite and noisiest IA...

Website user experience & CSS workshop

I’m very excited to announce that I’m teaching a new workshop with Russ Weakley. It’s called “Website user experience &...

Website user experience & CSS workshop

I’m very excited to announce that I’m teaching a new workshop with Russ Weakley. It’s called “Website user experience &...

Website user experience & CSS workshop

I’m very excited to announce that I’m teaching a new workshop with Russ Weakley. It’s called “Website user experience &...

Website user experience & CSS workshop

I’m very excited to announce that I’m teaching a new workshop with Russ Weakley. It’s called “Website user experience &...

Website user experience & CSS workshop

I’m very excited to announce that I’m teaching a new workshop with Russ Weakley. It’s called “Website user experience &...

It’s not about you

In the last few weeks I’ve been in different situations that all reminded me of a key principle in any persuasive communication - no matter w...

It’s not about you

In the last few weeks I’ve been in different situations that all reminded me of a key principle in any persuasive communication - no matter w...

A big change: From MT to WP

I was given a wonderful, if slightly geeky, christmas gift this year - a year’s hosting with a new provider. Of course, a new host meant work...

A big change: From MT to WP

I was given a wonderful, if slightly geeky, christmas gift this year - a year’s hosting with a new provider. Of course, a new host meant work...

Why I don’t offer a usability testing service

A couple of weeks ago I reworked the business part of my website - I had to move it to a new host and remove some content (and it really needed som...

Why I don’t offer a usability testing service

A couple of weeks ago I reworked the business part of my website - I had to move it to a new host and remove some content (and it really needed som...

Killer workshops - what do they look like

I’m currently writing a workshop for a client, and soon hope to start work on a new workshop series for my own business (lots of modules on a...

8 things you didn’t know about me

My friend Maria tagged me for the ‘8 things you don’t know about me’ meme. The rules are pretty straight forward: Link to your t...

Where are the cool usability testing blogs

I’m in the middle of writing a full day usability testing workshop (not for my business, but for a client). It’s been a few years since...

Less than 24 hours - time to panic

[This post is part of the Evil Election Eve Blog Carnival] It is less than 24 hours until Australia’s Federal Election. And I’m about t...

Staying motivated

Settling back into work

The last couple of months have been a bit strange. I’ve had changes to my personal life, moved house and been overseas to a conference. IR...

An end-to-end good user experience

We hear so many bad stories about overall user experiences, but I wanted to tell you about one that was perfect from start to finish. The story sta...

Writing for the print

A funny thing happened to me a few months back that helped me learn something very important about how I write, and writing in general. As you may ...

Andy Clarke is an information architect

Who knew? I always thought Andy Clarke was a great visual designer and CSS dude. But what I didn’t know was that he’s a closet informat...

Oz-IA wrap-up

This Is One of the Best William Gibson Interviews Ever

After telling friends tonight that I don’t link blog, I’m going to do it. For my friends who like William Gibson as much as me: This Is...