About: Richard is a User Experience Manager at Vanguard and is active in the User Experience and Information Architecture communities. He helped organize the IA Summit in 2005, 2006 and 2007 and is the conference chair for the 2008 Summit in Miami. Richard has been in the United States with Vanguard since 1999, before that he lived in Newcastle upon Tyne in the North of England where he was a co-owner of a leading UK Web Consultancy. When he’s not working he enjoys hanging out with his wife and two young sons, reading, playing guitar and juggling.
Blog Posts
Discovering terrible customer service
--LOWERED to 23.99% !? Wow Discover - don’t do me any favours! Good job I don’t owe you anything - and with this kind of customer service...
The meaning of life
--Abby. 7lbs 9 oz. Sister to Adam & Alex. Wow.
TV 2.0 vs TIVO Deathmatch
--I like American Idol. There, i’ve said it - and I can give it up anytime I want, honest. My wife and I watch it every week but their results ...
Monty Hall does UX
--A colleague (Mike Betz, Content Manager) recently sent this email: “You’re on “Let’s Make a Deal.” The host, Monty Ha...
Lost Opportunity for Sirius and XM?
--I took my car into the shop yesterday to have some work done and they gave me a loaner for the day. I was a little upset because I have Sirius sate...
Eye-Fi: Things are starting to get crazy small!
--I received a product-pushing email from Amazon yesterday - normally I just delete them, but this time something caught my eye and I clicked. Well, ...
The Context of User Experience
--Hi. My name is Richard, and I have a problem - i’m a serial diagramist (yes, yes, I know its not a real word). I just can’t help it - I...
Printable Program Available
--If you have a long flight to the summit ahead of you, what better way to pass the hours by reading the program and deciding what sessions to see? T...
Win a copy of the Tagging book
--=== posted from the IAI Members list for Jess McMullen === Institutees, I'm finishing up the copy for our 2008 UX Trading Cards for this year...
I should probably attend the IA Summit …
--Since I have the honor of chairing the IA Summit this year I should probably attend, right? So I thought i’d take this opportunity to put one...
Network
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Peter Merholz (mutual) fan, met |
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Eric Reiss (mutual) fan, met |
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David Fiorito (mutual) fan |
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Eddie James (mutual) fan |
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Mary MacDonald (mutual) fan, met |
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Chris Farnum (mutual) fan |
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Jennifer Bohmbach (mutual) fan |
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Susan L. Fensore (mutual) met |
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Gene Smith (mutual) fan |
Comments
The first 20 slideshare decks have been embedded into the session pages including Jared's keynote, Andrew's closing plenary, Leah's "UX team of one" and Stephen's Andersons' "Inspirations from the edge" - more as they're uploaded to slideshare (search slideshare for the iasummit08 tag).
That is genious (the have/want cards questions). Always upping the ante, eh? :)
For those of you still trying to complete a set of trading cards, check out the two new profile questions and tag clouds "extra cards I have" and "cards I need".
As my ASL is a little rusty, I'm concerned about the "See me speak" badges. Could we change these perhaps to read "Hear me speak"?
Eric Reiss has written an absolutely fantastic guide to Miami to whet your appetite (quite literally) - check it out in the news section: http://www.iasummit.org/200...
The schedule tool is excellent - could you include the precon, too? Love to know who's sitting next to met all day...
Also, it would be wonderful to have the Bios linked to the Talks as well. That would help a lot. Thanks!
That's great! I do have a suggestion. Can have the speaker's names link to their bios?
If you haven't noticed the "My Schedule" nav item that just appeared - check it out, we'd love feedback on it!
Russ - its under development, as soon as its ready it'll go on the site - i'll post here when it goes live.
Would it be possible to get a PDF or otherwise printable view of the hourly schedule?
Thanks!
Awesome!
Thanks, Richard! Makes life a little easier--if not more complex first.
Decisions, decisions...
FYI: The hourly schedule is now available on the site www.iasummit.org/2008/confe... - and we've switched the voting form so you can now vote for the single session you're upset about missing and we'll do our best to re-run the top one.
Ooooooh! I just read that! Them's fightin' words!
Then, not only would I say she's going for it, she's in the lead!
Corny Joke Competition ;-)
Thanks, its fixed now.
Hello Richard, there is a small link error on http://iasummit.org/2008/ex... to nForm.
Thanks Christina - if anyone has suggestions or questions about the conference this year - please feel free to post them here!
Thanks Dave! Can you share a little about how you've found CrowdVine useful?
Richard - The site is amazing, the program looks excellent, and CrowdVine is already shaping my Summit experience. Thanks for everything you've done!














